TechSee has developed an enterprise SaaS platform powered by augmented reality and computer vision AI to revolutionize the customer support domain with true contactless service, empowering customers, remote experts and technicians.
Salesforce (Salesforce.com) has selected the company as a vendor of choice for Visual Collaboration to be embedded into their product, and reports that its field sales reps are signaling strong interest from their install customer base for Remote Visual Collaboration. Salesforce believes the potential opportunity with their customers alone could exceed $100M in Annual Recurring Revenue (ARR) over the next few years, and is a leading co-investor in this funding round as well as one of its largest customers.
Other global marquee customers include Orange, Vodafone, Samsung, Lavazza, Nespresso, Verizon, Innogy, Hitachi, and Heineken, to name a few of their 70K+ enterprise customers, logging 2M+ virtual sessions per month.
Key Financial Highlights:
Annual Recurring Revenue (ARR) is currently growing over 100% YoY, with 2020 year-end ARR projected to be ~$11M, up from $0.7M in 2017, with 88% gross margins.
TechSee’s sales pipeline for Q2 was ~$10M, double its previous quarter, as it benefitted from being an already established (pre-Covid) solution which allows technicians to work remotely and virtually enter a space instead of sending a physical field service technician to people’s homes. The company is exceptionally well placed to grow its customer and revenue base in a global Covid and post-Covid “new normal” environment.
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Company website: https://www.TechSee.me/about-us/